Return & Refund Policy

At Amada, we are committed to providing premium quality fragrances. If you are not fully satisfied with your purchase, we’re here to help.

1. Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in original packaging
• The product must be in the same condition as received
• Proof of purchase (order confirmation or receipt) is required

2. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Opened or used perfumes
• Damaged products caused by misuse
• Items purchased on clearance or sale (if applicable)

3. Refunds

Once we receive and inspect your returned item:

• You will be notified of the approval or rejection
• If approved, your refund will be processed within 5–10 business days
• Refunds will be issued to your original payment method

4. Exchanges

We only replace items if they are:

• Defective
• Damaged during delivery
• Incorrect item received

If you need an exchange, please contact us within 48 hours of delivery.

5. Return Shipping

• Customers are responsible for return shipping costs (unless item is defective or incorrect)
• Shipping costs are non-refundable

6. Damaged or Incorrect Orders

If you receive a damaged or wrong product:

• Contact us within 48 hours
• Provide photos or videos as proof
• We will arrange a replacement or refund at no extra cost

7. Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account again
• Contact your payment provider
• If still not received, contact us at info@amadaperfumes.net

8. Contact Us

For returns, refunds, or support:

Email: info@amadaperfumes.net
Phone number:50127776/50137776