{ "id": 10, "date": "2026-02-28T10:52:06", "date_gmt": "2026-02-28T10:52:06", "guid": { "rendered": "https:\/\/amadaperfumes.net\/?page_id=10" }, "modified": "2026-04-20T11:46:09", "modified_gmt": "2026-04-20T11:46:09", "slug": "refund_returns", "status": "publish", "type": "page", "link": "https:\/\/amadaperfumes.net\/en\/refund_returns\/", "title": { "rendered": "Refund and Returns Policy" }, "content": { "rendered": "
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Return & Refund Policy<\/h1>

At Amada, we are committed to providing premium quality fragrances. If you are not fully satisfied with your purchase, we\u2019re here to help.<\/p>

<\/div>

1. Returns<\/h2>

You may request a return within 7 days<\/strong> of receiving your order.<\/p>

To be eligible for a return:<\/p>

  • The item must be unused and in original packaging<\/strong><\/li>
  • The product must be in the same condition<\/strong> as received<\/li>
  • Proof of purchase (order confirmation or receipt) is required<\/li><\/ul>
    <\/div>

    2. Non-Returnable Items<\/h2>

    For hygiene and safety reasons, the following items cannot be returned:<\/p>

    • Opened or used perfumes<\/li>
    • Damaged products caused by misuse<\/li>
    • Items purchased on clearance or sale (if applicable)<\/li><\/ul>
      <\/div>

      3. Refunds<\/h2>

      Once we receive and inspect your returned item:<\/p>

      • You will be notified of the approval or rejection<\/li>
      • If approved, your refund will be processed within 5\u201310 business days<\/strong><\/li>
      • Refunds will be issued to your original payment method<\/li><\/ul>
        <\/div>

        4. Exchanges<\/h2>

        We only replace items if they are:<\/p>

        • Defective<\/li>
        • Damaged during delivery<\/li>
        • Incorrect item received<\/li><\/ul>

          If you need an exchange, please contact us within 48 hours<\/strong> of delivery.<\/p>

          <\/div>

          5. Return Shipping<\/h2>
          • Customers are responsible for return shipping costs (unless item is defective or incorrect)<\/li>
          • Shipping costs are non-refundable<\/li><\/ul>
            <\/div>

            6. Damaged or Incorrect Orders<\/h2>

            If you receive a damaged or wrong product:<\/p>

            • Contact us within 48 hours<\/strong><\/li>
            • Provide photos or videos as proof<\/li>
            • We will arrange a replacement or refund at no extra cost<\/li><\/ul>
              <\/div>

              7. Late or Missing Refunds<\/h2>

              If you haven\u2019t received your refund:<\/p>

              • Check your bank account again<\/li>
              • Contact your payment provider<\/li>
              • If still not received, contact us at info@amadaperfumes.net<\/span><\/li><\/ul>
                <\/div>

                8. Contact Us<\/h2>

                For returns, refunds, or support:<\/p>

                Email:<\/strong> info@amadaperfumes.net<\/span>
                Phone number:50127776\/50137776<\/b><\/p>

                <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>", "protected": false }, "excerpt": { "rendered": "

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